E-Hors has its own PABX system based on the Asterisk Open Source system, which is the most widely used system in the world, in particular for call centers.

E-Hors has optimized Asterisk for the hospitality industry. Housekeeping, the Guest Service System, SMS alerts are all fully integrated using the PABX system. Although E-Hors prefers to use simple and cheap SIP phones (soft or phone) as staff and room phones, more expensive IP phones, smart phones as well as analog phones are supported.

The way the PABX has been integrated leads to a higher increase of guest satisfaction.

Unique benefits of PABX Phone System

  • It is fully integrated with voicemail, guest and internal messaging;
  • IDD calls can be made with much lower rates which will increase profits as properties using normal PABX systems are losing money when guests prefer to use their mobile phones;
  • The fully integrated IP phone system can create one virtual environment where all phone calls between properties (local, national or international) are free of charge;
  • Hotel staff can be reachable using their mobiles with SIP functionality anywhere in the hotel as long as they are within the wireless environment, making paid walkie talkie contracts redundant;
  • Only one infrastructure is needed for both telephone and internet within the property as well as guest rooms. The investment will be lowered tremendously;
  • Depending on the number of rooms (150 or less), there is no need to purchase a separate server for the PABX system which is an immediate Capex saving.
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